Privacy Policy

Effective Date: 02/01/2026

1. Company Information

This Privacy Policy applies to T&C Business AI, LLC, a Florida limited liability company, doing business as “T&C AI Services” (“Company,” “we,” “us,” or “our”).

“T&C AI Services” is a service name / brand under which T&C Business AI, LLC provides automation, CRM, AI, messaging, and digital business solutions. It is not a separately registered legal entity.

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2. Information We Collect

We collect personal information you provide, including name, email, phone number, business name, and any other data you submit through forms, chat, SMS, or email.

We also collect usage data such as IP address, browser type, device information, pages visited, and interaction data.

We may collect the following types of information when you visit our website, use our services, or interact with our communications:

a. Personal Information

• Full name

• Email address

• Phone number

• Business name

• Any information submitted through forms, chat, SMS, or email

b. Usage & Technical Data

• IP address

• Browser type

• Device information

• Pages visited and interactions

c. Communication Records

• SMS messages

• Emails

• Chat conversations

• Call logs (if applicable)

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3. How We Use Your Information

We use the information collected to:

• Provide and operate our services

• Communicate with you via SMS, email, phone, or chat (with consent)

• Send service updates, reminders, and customer support messages

• Improve our website, systems, and service offerings

• Comply with legal, regulatory, and carrier requirements (A2P, TCPA, CAN-SPAM)

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4. SMS Messaging & A2P Compliance

By providing your phone number and opting in, you consent to receive SMS messages from us. Message & data rates may apply. Message frequency may vary. Reply STOP to opt out, HELP for help.

By opting in to receive SMS messages from T&C Business AI, LLC dba T&C AI Services, you agree to receive text messages related to:

• Service notifications

• Appointment reminders

• Customer support

• Marketing or informational messages (only if explicitly opted-in)

Important disclosures:

• Message frequency may vary

• Message and data rates may apply

• Consent to receive SMS is not a condition of purchase

• You may opt out at any time by replying STOP

• For help, reply HELP or contact us directly

We do not sell, rent, or share SMS opt-in data with third parties for marketing purposes.

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5. How We Share Information

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

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6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to analyze site usage and improve functionality. You can control cookie settings via your browser.

We may use cookies or similar technologies to:

• Improve website functionality

• Analyze traffic and usage

• Enhance user experience

You can manage cookie preferences through your browser settings.

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7. Data Security

We implement reasonable security safeguards to protect your personal information, but no system can guarantee complete security.

We implement reasonable administrative, technical, and physical safeguards to protect your information.

However, no method of transmission over the internet is 100% secure.

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8. Data Retention

Depending on your jurisdiction, you have the right to access, correct, delete, or restrict processing of your personal data.

We retain personal data only as long as necessary to:

• Fulfill the purposes outlined in this policy

• Comply with legal, regulatory, or contractual obligations

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9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Request access to your personal data

• Request correction or deletion

• Withdraw consent for communications

To exercise these rights, contact us directly.

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10. Third-Party Services

Our services may integrate with third-party platforms (e.g., CRM, SMS, email providers).

Their use of data is governed by their own privacy policies.

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11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time.

Updates will be posted on this page with a revised effective date.

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12. Mobile Information Sharing.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

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13. Children’s Information

Our Services are not directed to individuals under the age of 18.

We do not knowingly collect personal information from children under 18.

If you believe that a minor has provided us with personal information, please contact us so we can remove such information.

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14. Contact Information

For any questions regarding this Privacy Policy, contact:

T&C Business.ai, LLC dba T&C AI Services

📧 Email: [email protected]

📍 Florida, United States.